Terms and Conditions

  1. ACCEPTANCE OF TERMS. These terms and conditions (‘Terms and Conditions”) together with ERA Privacy Policy (the “Privacy Policy”) govern Your access to and use of the ERA Website Terms and Conditions (defined below).

 

  1. Please read these Terms and Conditions as well as the Privacy Policy carefully. By using or accessing the Website (era.com.sg) including any associated platforms, services or applications (collectively “the Website”), You agree to these Terms and Conditions, and You consent to the collection, use and disclosure of Your personal data as described in these Terms and Conditions and the Privacy Policy. If You do not agree with these Terms and Conditions and/or the Privacy Policy, please immediately discontinue use of the Website. Your use of the Website shall be deemed to be Your agreement to be bound by each of the terms set forth below.

 

  1. ERA reserves the right to change these Terms and Conditions or its policies relating to or in connection with the Website at any time as it deems fit. Such changes to the Terms and Conditions and its policies shall be effective upon the posting of an updated version on the Website. You agree that it shall be Your responsibility to review the Terms and Conditions regularly whereupon the continued use of the Website after any such changes, whether or not reviewed by You, shall constitute Your consent and acceptance to such changes. If any modification is unacceptable to You, You shall cease using the Website immediately.

 

  1. While operating the Website, we may organize events, campaigns, contests, competitions, awards, promotions, surveys and similar activities (collectively referred to as “Activities”). Please note that such Activities may be subject to additional terms and conditions, rules, and/or privacy policies that are separate from those governing the general use of our website and services. By participating in or registering for any such Activities, You acknowledge and agree to comply with the applicable terms and conditions, rules, and privacy policies of those Activities. You warrant that You shall review all relevant terms, conditions, rules, and privacy policies associated with any Activities before engaging in or registering for them.

 

  1. ERA VIP MEMBERSHP: Only ERA VIP Members who access the portals can access specific services, functionalities, Activities and parts of the Website. Each eligible ERA VIP member shall be entitled to one account only. The terms of ERA VIP Web Membership can be found here: https://vip.era.com.sg/register, and members agree to be bound by the  ERA VIP Membership Terms and Conditions as well as the Website’s Terms and Conditions.

 

  1. THIRD PARTY PRODUCTS AND SERVICES. The Website may, from time to time, feature products or services offered by third parties, along with hyperlinks to third-party websites. ERA does not provide any representation, warranty, or endorsement for these third-party products, services, or the third parties themselves. The responsibility for these products, services, and information rests solely with the respective third parties, and their individual terms and conditions will apply. ERA shall not be a party to any contracts for such products or services.

 

Furthermore, any partnerships or collaborations between ERA and third parties do not imply an endorsement or guarantee of their products or services. ERA shall not be liable for any loss or damage arising from transactions or interactions with these third parties

 

  1. Third-party websites have their own terms and conditions, including privacy policies, over which we have no control. These terms and conditions will govern Your rights and obligations regarding the use of third-party sites.

 

  1. Any hyperlinks to other websites and embedded third-party content on our website are provided on an “as is” basis, to be accessed and used at Your own risk. We do not guarantee the accuracy, reliability, or integrity of third-party content and have not investigated, verified, or endorsed it. You bear the responsibility of assessing the fitness, suitability, quality, legality, appropriateness, or any other aspect of third-party sites and their offerings before using them.

 

  1. We shall not be liable for any loss or damage arising directly or indirectly from third-party products, services, or their use. This includes, without limitation, product liability claims, loss of profits, data loss, or any other economic or incidental damages.

 

  1. Some parts of this website may include functionalities provided by third parties. The use of these functionalities is governed by their own sets of terms and conditions. By using this website and/or these functionalities, You agree to be bound by and comply with the terms and conditions that apply to Your use of these third-party services, as relevant to You.

 

  1. The services provided by the Website may from time to time, include linking You up directly or indirectly with ERA Agents. You hereby acknowledge and agree that ERA Agents are independent contractors and are separate entities from ERA. You hereby agree and accept that ERA shall not be responsible for the acts and/or omissions of ERA Agents introduced or provided to You. You acknowledge and accept that You are solely responsible for the decision of whether to accept the services and/or the advice provided by the ERA Agents.

 

  1. ERA does not make any representations, express or implied, with respect to the accuracy, reliability, completeness, timeliness and performance of the content made available on or through the Website for any particular purpose. You acknowledge and agree that use of such materials on the Website is at Your sole risk. To the fullest extent permitted by law, we exclude liability for any errors, inaccuracies and omissions in the aforesaid content.

 

  1. The content made available on or through the Website can be subject to change without notice.

 

  1. The content made available or through the Website are of a general nature, and are prepared without regard to the specific objectives, financial situations or needs of any particular person who may receive or use such content. Any reliance You place on such information is strictly at Your own risk.

 

  1. The content made available on or through the Website are of a general nature and do not purport, and shall not in any way be deemed, to constitute an offer or provision of any financial, investment, tax, legal and other professional or expert advice. You agree that You will at all times seek the relevant professional advice and obtain independent verification of any content made available on or through the Website should You wish to rely on the same.

 

  1. For the avoidance of doubt, if You are using information from the Website to assist You in making property-related decisions You do so at your own risk and discretion, You should conduct research on all relevant information and consider the appropriateness of the decision for Yourself. You should seek appropriate advice from relevant professionals such as valuers, financial advisers, bankers and lawyers before entering any contract. Your property-related decisions are solely Your responsibility. Further, You agree and accept that ERA will not be held responsible or liable in any manner whatsoever for any default in the property or for any damages flowing from Your purchasing, renting, selling or otherwise dealing with the property.

 

  1. The Website, from time to time, display content provided by agents, third parties, third-party partners, advertisers, and other users. For the avoidance of doubt, such content includes the statements, opinions and comments of individuals. ERA does not undertake to review each such posting and hereby disclaims all liability related to any content posted on the Website, whether arising under the laws of intellectual property, defamation, obscenity, or otherwise. The opinions expressed by individuals providing content are also solely their own and do not necessarily reflect our opinions. The presence of any such content on the app does not imply our endorsement of those views.

 

  1. Furthermore, You acknowledge that You may be exposed to content that You find objectionable, offensive and/or in breach of this agreement, which may cause You harm. Although the ERA reserves the right to remove any content at its sole discretion, You agree that ERA shall not be liable for any exposure to such content and any resulting damage or loss and acknowledge that You use the website at Your own risk and discretion.

 

  1. Users of this Website are expected to conduct themselves in a respectful and lawful manner. You agree not to post or transmit any content that is offensive, harmful, defamatory, abusive, invasive of privacy, hateful, or otherwise objectionable. Any use of this app for unlawful purposes or to promote illegal activities is strictly prohibited.

 

  1. ERA has the right, at our sole and absolute discretion, and without assigning any reason, to remove any posts or content that we determine to be in violation of these terms or otherwise inappropriate. This may include, but is not limited to, content that is offensive, harmful, defamatory, abusive, invasive of privacy, hateful, or otherwise.

 

  1. RESTRICTIONS (TECHNICAL): As a user of the Website, You hereby agree to refrain from engaging in any of the following activities

 

  • Attempting to reverse engineer, decompile, disassemble, or otherwise seek to discover the source code or underlying algorithms of any part of the website.
  • Utilizing any automated system, including but not limited to bots, spiders, or offline readers, to access the website for any purpose without our express written consent.
  • Attempting to interfere with, hack into, or compromise the security of the website, its servers, or any connected network.
  • Undertaking any action that imposes an unreasonable or disproportionately large load on our infrastructure, including but not limited to denial-of-service attacks, spamming, or any other disruptive techniques.
  • Gaining unauthorized access to the website, user accounts, computer systems, or networks connected to the website through hacking, password mining, or any other means.
  • Uploading, posting, transmitting, or distributing any viruses, worms, malware, or any other harmful software or code designed to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment.
  • Modifying, adapting, translating, or creating derivative works based on the website or any part thereof without our prior written consent.
  • Employing any manual or automated means to extract, collect, or gather data from the website without our prior written consent.

 

  1. RESTRICTIONS (CONDUCT): As a user the Website, You hereby agree to refrain from engaging in any of the following activities:
  • Impersonating any person or entity or misrepresenting Your affiliation with any person or entity while using the website.
  • Utilizing the website for unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
  • Engaging in any illegal activities, including but not limited to fraud, intellectual property infringement, or violation of applicable laws and regulations.
  • Posting, transmitting, or distributing any content that is defamatory, libelous, or slanderous, or that may harm the reputation of ERA, its employees, other users, or any third party.
  • Using the website to harass, threaten, or abuse other users, ERA, its employees, or any third parties.
  • Posting or transmitting any content that violates the privacy rights of others, including disclosing personal or sensitive information without consent.
  • Uploading, posting, or transmitting any content that is obscene, offensive, or otherwise inappropriate, including but not limited to hate speech, pornography, or violent content.

 

  1. INTELLECTUAL PROPERTY. Except as otherwise expressly stated herein, the copyright and all other intellectual property in the contents of the Website (including, but not limited to, all design, text, sound recordings, images or links) (collectively, “IP Content”) are the property of the ERA and/or our licensors, merchants and/or service providers. As such, they may not be reproduced, published, broadcast, stored, adapted, distributed, displayed, licensed, altered, or otherwise used in whole or in part in any manner, unless with the prior written consent of ERA.

 

  1. Save and except with ERA’s prior written consent, You shall not “mirror”, frame or otherwise use the Website or any part thereof, or any information or materials contained in the Website, on any other server, website, webpage or on anything of similar nature.

 

  1. All trademarks and logos used in the Website are the property of the ERA and/or the respective third party proprietors identified in this website. No licence or right is granted to You, and Your access to the Website should not be construed as a grant, by implication, estoppel or otherwise, of any license or right to use, in any manner, any trademarks or logos appearing on the website, unless with the prior written consent of the ERA or the relevant third-party partners.

 

  1. NO WARRANTY. ERA provides the services on an “as is,” “with all faults,” and “as available” basis. The entire risk as to satisfactory quality, performance, accuracy, and effort remains with You. To the maximum extent permitted by applicable law, ERA, its employees, ERA Agents and third-party partners make no representations, warranties, or conditions, express or implied.

 

  1. NO GUARANTEES. ERA makes no representations, warranties, or guarantees that the Website will meet Your requirements, be of satisfactory quality, fit for a particular purpose, non-infringing on the rights of third parties, compatible with all software and hardware, or secure.

 

  1. Although ERA takes reasonable steps to ensure that the Website is secure and free from viruses and other malware, we do not guarantee that the Website is secure or free from viruses or other malware. We accept no liability in this regard, and You are responsible for protecting Your hardware, software, data, and other materials from viruses, malware, and other internet security risks.

 

  1. LIMITATION OF LIABILITY. To the fullest extent permissible by Singapore law, ERA shall not be liable to You for damage of any kind, whether in contract, tort (including negligence) or otherwise, arising under or in connection with Your reliance upon the contents made available or through the Website as well as Your use or inability or use the Website, including the performing of any transaction or communication on the Website.

 

Without limiting the generality of the foregoing, ERA shall not be liable for any loss or damage arising out of unauthorized access to or alterations to Your transmissions of data; any loss or damage arising out of or any disruption or non-availability of the Website; loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation ; loss of use and/or costs of obtaining substitute goods or services; loss of anticipated savings; business interruption and any other intangible loss or damage. This remains the case even if we have been advised on the possibility of such damage.

 

For the avoidance of doubt, this clause shall not apply to any liability that cannot be excluded or limited by Singapore law (including liability for death or personal injury arising from ERA’s negligence).

 

  1. CLAIM PERIOD: Any claim by either party against the other and any action must commence within 2 years after the date on which the cause of action arises. Beyond this period, the aggrieved party shall have no further claim whatsoever against the other party.

 

  1. PERSONAL DATA AND PRIVACY. You agree and consent to ERA, its subsidiaries, is its agents/associates, and any of its affiliate companies and business partners collecting, using, processing and disclosing Your Personal Data, in accordance with these Terms and Conditions and our Privacy Policy, to:

 

  • provide, offer and administer our various products and services, or otherwise as permitted by law respond to Your enquiries, providing You with assistance You request of us, maintaining and administering our products and services; process Your survey or questionnaire responses;
  • market research and the collection of general statistical information using common internet technologies such as cookies;
  • providing You with marketing information regarding other products and services (of ours or a third party);
  • performing administrative operations (including accounting and risk management);
  • quality assurance and training purposes and any other purpose identified at the time of collecting Your information.

 

Please read our Privacy Policy for more information. Please also note that the terms of our Privacy Policy form an integral part of our relationship with You.

 

  1. FORCE MAJEURE. ERA shall not be in breach of this Agreement, nor be liable for any failure or delay in the performance of any other obligations under this Agreement arising from or attributable to acts, events, omissions, accidents beyond its reasonable control, including but not limited to any of the following:
  • acts of God, including but not limited to fire, flood, earthquake, windstorm or other natural disaster;
  • war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, breaking off of diplomatic relations or similar actions;
  • terrorist attack, civil war, civil commotions or riots; nuclear, chemical or biological contamination or sonic boom;
  • fire, explosion or accidental damage;
  • collapse of building structures, failure of plant machinery, machinery, computers or vehicles;
  • interruption or failure of utility service, including but not limited to electric power, gas or water;
  • any labour disputes, including but not limited to strikes, industrial action or lockouts;
  • any interruption to the Website and Application or Services outside our reasonable control including but not limited to any occurrence of an epidemic or a pandemic; and/or
  • acts of any government or authority including but not limited to the enactment, publication or announcement of any advisory measures, guidelines, laws or regulations, to prevent or stop an epidemic or a pandemic.

 

  1. INDEMNITY.  You irrevocably agree to fully indemnify ERA (including each of their respective directors, officers, employees, agents and representatives) and hold us harmless for any and all claims, liabilities, losses, claims, damages and expenses (including reasonable legal fees) arising from or in relation to (i) Your use or misuse of the Website; (ii) Your breach of any of the provisions of these terms; (iii) Your infringement of any of our intellectual property rights including the IP Content or (iv) any third parties claims against us arising from or in relation to the aforementioned events under (i), (ii) or (iii).

 

  1. TERMINATION/SUSPENSION OF ACCOUNT/USE OF SERVICE.  ERA reserves the right to suspend (whether temporarily or permanently) or terminate Your account (if any) and/or Your use of the Website with or without notice to at our sole discretion under certain circumstances. Cause for such termination shall include without limitation:
  • breaches or violations of these Terms and Conditions, or any of its policies, rules and regulations, governing the use of the Website;
  • request by law enforcement or other government agencies;
  • discontinuance or material modification to the Website and is services and part thereof;
  • unexpected technical or security issues or problems;
  • self-initiated account deletions;
  • infringement of intellectual property rights of others; or
  • extended period of inactivity.

 

  1. ERA shall not be liable to You for such suspension or termination. If Your account is terminated or cancelled for any reason whatsoever, You shall not be entitled to any compensation whatsoever. For the avoidance of doubt, the suspension or termination shall not prejudice Our rights against You for the breach of these terms, for any amounts due or other obligations accrued prior to such suspension or termination.

 

  1. CHOICE OF LAW/DISPUTES.   These Terms and Conditions are governed by the laws of Singapore, without giving effect to its conflict of law provisions. You agree to submit to exclusive jurisdiction of the Singapore courts for any and all disputes, claims and actions arising from or in connection with the Services and/or these Terms and Conditions.

 

  1. ERA may assign to any party its rights and obligations under these Terms and Conditions, in whole or in part, at any time with or without notice to You. You may not assign, transfer or sublicense Your rights or obligations, if any, arising hereunder in connection with the Website and/or its services. ERA’s failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches.

 

  1. RIGHTS OF THIRD PARTIES. No person who is not a party to this Agreement shall have any right under the Contracts (Rights of Third Parties) Act 2001 to enforce any terms of this Agreement.

 

  1. HEADERS. The headers appearing in this Agreement are inserted only as a matter of convenience and in no way define, limit, construe or describe the scope or intent of the sections or clauses of this Agreement nor in any way affect this Agreement.

 

  1. If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified to the extent necessary to make it valid, legal, and enforceable.

 

  1. NO WAIVER. The failure of ERA to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by an authorized representative of the ERA.

 

  1. SURVIVAL. Any provisions of this Agreement that by their nature extend beyond the termination or expiration of this Agreement shall survive and remain in effect, including but not limited to provisions regarding no warranty, intellectual property rights, indemnification, limitations of liability, and any obligations necessary for the interpretation or enforcement of this Agreement.

 

  1. FURTHER DISCLAIMERS. ERA and its employees, agents and third party partners are not bound by any representation, warranty, agreement, any express or implied terms impose by the applicable laws in relation to goods or services advertised on or purchased through the Website, and we accept no liability or responsibility whatsoever in relation to any advertisement and sale or purchase of any goods or services advertised on or purchased through the Website.
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